Help with IBP eNotary

Prepare a request

Use a PDF under 10 MB. Add a principal for every person whose acknowledgment or oath is required, and add witnesses where needed. Each participant needs a distinct email address.

Identity verification

Every principal and witness uses their own account, enables two-factor authentication and completes the hosted identity and liveness checks. The assigned ENP Partner reviews the evidence and may ask for resubmission.

Remote session and signing

Use a browser with location, camera and microphone access from within the Philippines, with at least 2 Mbps and a 1280 by 720 camera feed. Join from the request details when the notary marks the session ready. The shared signing view stays alongside the call. Pause if a required participant or their media disconnects.

Completed documents

After the ENP Partner completes the transaction, download the document from My Requests or Documents. Use the printed reference or QR code to verify its record.